Terms and Conditions
Stagit Terms and Conditions
Explanation of Terms.
In these terms and conditions “we” and “us” means Stagit.uk
“You” means the event organiser who has requested a quote and has agreed to our T&C. You must be aware that on signing the booking form and or ticking the box on the quote request you are signing on behalf of every member of the group. If the booking form is signed on behalf of a limited company”you” means that company.
“Event” means all aspects of a holiday booking with Stagit.uk be it active, social or relaxation.
Those booking by telephone accept Stagit.uk without having signed the booking form.
Booking with Stagit.uk
A booking can be made over the phone using a credit card, if you book over the telephone this automatically agrees you to our terms and conditions. The group leader (the person making the booking) is held responsible for the rest of the group and their actions. It is the group leader’s job to collect all monies from the rest of the group. The group leader must make the rest of the group aware of all T&Cs that the group must abide by. All members of your group must be at least 18 years old.
It is your responsibility as the event organiser to check your itinerary to ensure all elements of the package are correct. Any errors to your itinerary not brought to stagit.uk attention within 48hours of booking is your responsibility. Errors after this time may not be able to be changed.
All quotes sent by Stagit.uk are valid for 7 days only. Prices and packages are subject to change depending on availability for the weekend and any decrease in group sizes.
Insurance & Participation
Stagit.uk recommends to all groups to take out the appropriate travel insurance which will cover them in the event of personal accident, medical expenses, emergency evacuation, loss of any monies and the participation in dangerous sports
Making Payments to Stagit.uk
Organisers Payment as a deposit is required. A request to add further group members after 21 days of booking must come from the Group Leader and must be made in writing. Arrangements from the additional group member. Please be aware we will make every effort to accommodate your request.
The final balance for the Arrangements must be settled 21 days prior to the Arrangements commencement date unless specified in writing. Your booking will close off the Friday, 3 weeks before the Event Date. The Group Leader can elect to pay for the whole group at any stage prior to the final payment date. All payments after the group has closed off will have a £15 amendment and is on a request basis only. Unfortunately, we may not be able to guarantee your place after the booking is closed. Please note we can not add any late add ons the same week of the event date.
Due to the high volume of customers that Stagit.uk cater for, we cannot take individual payments from each member in the group. All payments must be made online through our payment gateway. Any member who requires to pay over the phone will be charged a £10 admin fee for payment. You will also be charged the relevant credit card surcharge.
Some parts of the weekend may require full payment to be made with the deposit in order for us to book them on your behalf. If this is the case you will be notified in advance. Monies paid for these tickets are non-refundable. These activities may include, but are not limited to; show tickets, transport and theme parks.
If Stagit.uk are not notified at least 28 days before your weekend break of any alterations to numbers, we cannot guarantee that some additional charges occur.
Payment Methods—We accept payments in the following ways
- Bank Transfer
- Credit Card online
– (Please note, Credit cards surcharged 2.85% , Laser Cards are surcharged 30 pence, Visa/MasterCard Debit cards surcharged 65 pence )
Cancellation of a booking can only be accepted if made in writing by the Group Leader and will only be considered cancelled when written notice is received.
The following cancellations charges apply:
100% of the deposit will be lost at the point of cancellation .
More than 28 days prior to arrangement commencement = 50% of total remainder of monies owed (after deposit)
28 days or less to arrange commencement = loss of all monies paid (after deposit).
Any refund issued by stagit.uk to either group organiser or invitee will be less 15% admin fee.
Stagit.uk have a minimum group size of six people. If the group size falls below this number full payment will be required for six people to cover the cost of the event.
If a group member or a fully paid invitee decides not to attend or is unable to attend under any circumstances within this said time frame. Also please note, once booking has been closed and when all suppliers have been informed of final numbers and final payment has been issued in relation to your booking. Under no circumstances will a refund be issued to that member/invitee.
Room bookings are requested from accommodation providers on Triple or larger room size basis to try to keep as many of the group together and as close as possible. Room types used are typically triple and twin rooms but can be larger depending on the accommodation provider. If you have specific room type requests please ensure we are notified at the time of booking as we may not be able to accommodate your request at a later stage. We must be notified of any disabled room requests at the time of booking as these room types have limited availability. If a group has to be split between 2 or more properties we will notify the organiser and this will be posted to your Itinerary. Please note room allocation is dictated by the accommodation provider at the time of booking based on availability and by the group size. If your group size changes from that which was first booked then the Accommodation provider will adjust the room allocation as they see suitable for the new group size. Single room requests will usually incur a single supplement payment from most accommodation providers and this is payable directly to the provider on arrival.
Please be aware that 1 invitee changing to a single room may force 1 other invitee to also have a single and therefore liable to a single supplement fee as well. Please let us know of any single room requests at the time of booking.
Only on receipt of full payment a fully detailed itinerary will be sent to your email account. This has details of your entire weekend, times, dates, maps etc.
Stagit.uk cannot accept any responsibility if you are not allowed into venues, entry is at the venues discretion.
Stagit.uk reserves the right to change your package however, we will always inform you of any changes.
Alterations Made by You
We always try to accommodate any change requests in the group. Please let us know as early as possible of any changes. If however its too late, Stagit.uk cannot be held responsible.
Any changes made to a booking will incur a fee of £50, these changes incl, dates, times, events and location.
Stagit.uk holds your money on trust, in a separate bank account.
Room allocation is done at the discretion of the accommodation provider. We cannot be held responsible for how the rooms are laid out due to the changes in group sizes among a group.
Health & Safety
Despite our suppliers being aware of the nature and likely intent of same sex groups, you are expected to respect your environment and other people around you. All suppliers and hotels have every right to terminate, without notice, your stay or activity under threat of vandalism, violence or any other behaviour deemed inappropriate by them. In such cases, all insurances will be invalidated and you will not have any entitlement to a refund of any kind whatsoever. We accept no liability for any accident or misadventure that occurs while any of your group is under the influence of drinks or drugs. Please also be aware that some hotels may require a behaviour ‘bond’ to be placed on hold with a credit card or cash, upon check in. If any damage or complaints are made about the party the monies will not be returned upon checkout of accommodation or activity. If other guests are required to be compensated due to complaints this will be deducted from the behaviour bond. In the event that the bond money is not significant enough the remainder money will be deducted from the group leaders credit card. We will do our utmost to give you prior notice where this might happen, but in some extreme cases this may not be possible. Please check with us when paying your final balance. If you or any members of the group decides not to take out any travel insurance you hereby agree to indemnify us against any claim of loss or injury, and you and your group members participate entirely at your own risk.
All group leaders that book through stagit.ie accept full responsibility for each of the group members. All groups are expected to behave themselves at all times and not act inappropriate to any members of the activity, hotel, nightclub, other group members or the general public. If any members of the group threaten or disrupt the safety of anyone else whether they be among the group or general public the supplier has full discretion to cancel any of the bookings without notice. Accommodation suppliers have at their discretion the power to ask any groups to leave accommodation without any refund to the group.
All groups checking into hotels will be required to produce a valid credit card or a cash security deposit on check in. This is in the case of the group committing any damage or noise complaints from any other residents in the hotel.
Stagit.uk is not responsible for the cash security deposit held by the supplier. If for any reason, your deposit is not refunded, this is at the sole discretion of the accommodation supplier and needs to be brought up with them. We are unable to get back any form of deposit on behalf of any clients.
Alteration Made by Us
We reserve the right to cancel any part of your event if for any reason your safety is threatened, including adverse weather conditions. If this occurs we will make every effort to reschedule the event to another date. However, we are not obliged to give any refunds in cases of adverse weather conditions.
Refunds will not apply in the following circumstances; war or threat of war, riots, civil unrest, terrorism, industrial disputes, natural or nuclear disaster, fire, technical problems or any other occurrence beyond our control.
Any refund issued by stagit.uk to either group organiser or invitee will be less 15% admin fee
Some activities contain an element of risk, these include but not exclusively shooting sports of all kinds, motor sports, water sports and air sports. Stagit.uk shall accept no responsibility whatsoever for any injuries or loss incurred by the clients or its guests, associates or agents during the event. Bybooking through Stagit.uk you understand that on your behalf Stagit.uk will book activities that may contain an element risk.
Complaints must be received in writing. Only complaints from the event organisers will be investigated.
Any complaints should be raised with the supplier during the event where possible. If they do not resolve please contact us and we will do our best to resolve the issue.
Please provide photos where possible.
Any abusive/aggressive complaints will not be dealt with by stagit.uk
Overall, please remember that you are organising a party! Any person that is aggressive or rude to our staff will not be tolerated at any stage of our fabulous service!!
*The information and materials contained in this Website – and the terms and conditions of the access to and use of such information and materials – are subject to change without notice. Products and services described, as well as associated fees, charges, interest rates, and balance requirements may differ among geographic locations. Not all products and services are offered at all locations. Your eligibility for particular products or services is subject to final determination and acceptance.